Zd Cli MCP Server
zd-cli
PyPI
v1.3.3
Published by andmarios — no publish provenance, so origin is unverified, but the source is public: the repository link below is self-declared yet readable, so you can inspect the code before adopting it.
Zendesk CLI and MCP Server for Claude Code - Search tickets, manage support, and analyze metrics
The grade answers one question — how safe is this server for you to adopt — so it is computed in two auditable stages. Nothing below is an opinion or an LLM's guess; every line is a real term the deterministic engine applied, and the same input always yields the same number.
1. Threat score — 100 − 0 = 100. What the published surface and source actually contain:
The deterministic scan raised no scored threat in the surface it inspected — the threat score stayed at 100. Capability observations and advisory notes are recorded but never lower it.
2. Client adoption risk — 100 − 7 = 93. Three small, subtract-only factors that reflect your risk in adopting it — a clean scan proves less on a powerful, unverified or barely-inspectable package, so the grade says so plainly:
| Points | Adoption-risk factor |
|---|---|
| −6 | capability blast radius (high) — client exposure if the model is manipulated |
| −1 | publisher verification (public source) — no provenance, but the source is public and inspectable |
Capability observations and info notes are shown under Findings but never scored.
Open any row's finding below for the file, line and evidence behind a deduction.
Findings 3
high Shell/command execution in server code (src/zendesk_skill/crypto.py)MTC-SRC-002
In the server's implementation (`src/zendesk_skill/crypto.py:41`): Spawning a shell/process is command-execution capability; with unsanitized tool input it is command injection / RCE. This is read from the code itself — not from the tool description — so a poisoned server cannot hide it behind honest-looking metadata.
Evidence: try: result = subprocess.run( ["ioreg", "-rd1", "-c", "IOPlatformExpertDevice"], captu
Fix: Review this call path: confirm it never receives unsanitized tool input, constrain it, or remove it. Treat a server whose code reaches these sinks as high-capability regardless of what its tools claim.
Location: server src/zendesk_skill/crypto.py
high Shell/command execution in server code (src/zendesk_skill/queries.py)MTC-SRC-002
In the server's implementation (`src/zendesk_skill/queries.py:348`): Spawning a shell/process is command-execution capability; with unsanitized tool input it is command injection / RCE. This is read from the code itself — not from the tool description — so a poisoned server cannot hide it behind honest-looking metadata.
Evidence: try: result = subprocess.run( ["jq", jq_query, file_path], capture_output=True,
Fix: Review this call path: confirm it never receives unsanitized tool input, constrain it, or remove it. Treat a server whose code reaches these sinks as high-capability regardless of what its tools claim.
Location: server src/zendesk_skill/queries.py
low Shell/command execution in packaging/dev tooling (src/zendesk_skill/scripts/analyze_support_metrics.py)MTC-SRC-002
In a packaging/dev/install script (shipped, but not the server runtime) (`src/zendesk_skill/scripts/analyze_support_metrics.py:332`): Spawning a shell/process is command-execution capability; with unsanitized tool input it is command injection / RCE. This is read from the code itself — not from the tool description — so a poisoned server cannot hide it behind honest-looking metadata.
Evidence: om API result = subprocess.run( ["uv", "run", "zd-cli", "ticket-metrics", str(tid)], cap
Fix: Review this call path: confirm it never receives unsanitized tool input, constrain it, or remove it. Treat a server whose code reaches these sinks as high-capability regardless of what its tools claim.
Location: server src/zendesk_skill/scripts/analyze_support_metrics.py
Tools 26
Each tool and what it can reach — statically extracted from the published source.
zendesk_get_attachmentingests untrusted inputzendesk_get_linked_incidentsingests untrusted inputzendesk_add_private_noteno sensitive capabilityzendesk_add_public_noteno sensitive capabilityzendesk_auth_statusno sensitive capabilityzendesk_create_ticketno sensitive capabilityzendesk_get_current_userno sensitive capabilityzendesk_get_organizationno sensitive capabilityzendesk_get_satisfaction_ratingno sensitive capabilityzendesk_get_satisfaction_ratingsno sensitive capability
Show 16 more tools ↓
zendesk_get_ticketno sensitive capabilityzendesk_get_ticket_detailsno sensitive capabilityzendesk_get_ticket_metricsno sensitive capabilityzendesk_get_userno sensitive capabilityzendesk_get_view_countno sensitive capabilityzendesk_get_view_ticketsno sensitive capabilityzendesk_list_groupsno sensitive capabilityzendesk_list_sla_policiesno sensitive capabilityzendesk_list_tagsno sensitive capabilityzendesk_list_ticket_metricsno sensitive capabilityzendesk_list_viewsno sensitive capabilityzendesk_query_storedno sensitive capabilityzendesk_searchno sensitive capabilityzendesk_search_organizationsno sensitive capabilityzendesk_search_usersno sensitive capabilityzendesk_update_ticketno sensitive capability
What this scan could not see
- Tools were statically extracted from the published source (26 recovered), not enumerated from a running server. Tool-poisoning, Unicode-smuggling, capability and toxic-flow analysis ran on this inferred surface, but a mis-parsed registration could be missed or mis-attributed, so tool-derived findings are capped below “confirmed”. To grade the real runtime surface, scan the running server: --command "npx -y <package>".
Versions 1
Scan history per published version. The engine is deterministic — the same version always yields the same score, so a changed score means the package itself changed.
| Version | Score | Findings | Engine | Scanned |
|---|---|---|---|---|
v1.3.3 latest |
A 93/100 | 3 | 1.13.0 | 2026-08-25 |
Embed this score
Show this server's live Trust Score in your README, docs or website. The badge is served straight from the registry and updates automatically after every rescan — no API key needed. It links back to this page, so anyone who sees the grade can also read the findings behind it instead of taking a number on faith.
Verify this score yourself
The score above is reproducible: the same package version always yields the same result. Run it locally or over the free API — no account, no LLM, fully deterministic.
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